Company Owning the www.hellobatteries.co.uk Site
CGM - www.hellobatteries.co.uk
https://www.hellobatteries.co.uk/
33 boulevard du general leclerc - Le Forum Ascot
06240 Beausoleil
Siret: 531 813 046 000 46
Intracommunity VAT Number: FR28 531 813 046
Copyrights
In accordance with the French Code of Intellectual Property and, more generally, with international treaties and agreements containing provisions on copyright protection, you shall not reproduce for any purpose other than private use, as well as sell, distribute, broadcast, transmit, adapt, modify, publish, or communicate in whole or in part, in any form, the data, presentation, or organization of the site without the prior written authorization of CGM - www.hellobatteries.co.uk.
Disclaimer
While we have taken all steps to ensure the reliability of the information contained on this website, CGM - www.hellobatteries.co.uk cannot be held liable for errors, omissions, or results that may be obtained from using this information. CGM is only bound by an obligation of means regarding the information it provides to people accessing its website. Furthermore, the use of hypertext links may lead your consultation of our site to other servers, servers over which CGM - www.hellobatteries.co.uk has no control.
Privacy policy
CGM, which operates the www.hellobatteries.co.uk website, processes the personal data of its customers and visitors in accordance with the General Data Protection Regulation. The data controller is CGM, 33 boulevard du general leclerc - Le Forum Ascot, 06240 Beausoleil, France.
1. Data collected
We collect the data provided when creating an account and placing an order: surname, first name, delivery and billing address, email address, telephone number and order history. Payment card details are not stored by the site; they are processed directly by the payment service provider.
Technical browsing data is also collected: IP address, browser type, pages viewed and date of visit.
2. Purposes and legal bases
Data is processed to manage orders, deliveries, invoicing and customer service, on the basis of the performance of the contract. It is processed to comply with accounting and tax obligations, on the basis of a legal obligation. It is processed to prevent fraud and ensure the security of the site, on the basis of legitimate interest. Commercial communications are sent only with the consent of the person concerned, which may be withdrawn at any time.
3. Recipients
Data is shared only with the parties needed to fulfil the order: carriers, the payment service provider, suppliers in the case of direct shipment, and technical hosting and maintenance providers. These parties act on the instructions of the data controller and are bound by confidentiality. No data is sold to third parties.
4. Retention periods
Customer account data is kept for the duration of the commercial relationship and then for three years from the last contact. Accounting records and invoices are kept for ten years, in accordance with legal obligations. Browsing data is kept for a maximum of thirteen months.
5. Transfers
Data is hosted in the European Union. If a provider located outside the European Union is used, the transfer is governed by appropriate safeguards, in particular the European Commission's standard contractual clauses.
6. Your rights
Everyone has the right of access, rectification, erasure, restriction of processing, portability and objection, as well as the right to withdraw consent. These rights may be exercised by writing to info@cgmoto.com, enclosing proof of identity. A reply is given within one month.
If you consider the reply unsatisfactory, you may lodge a complaint with the CNIL, the supervisory authority of the data controller, or with the data protection authority of your country of residence.
7. Cookies
The site uses only technical cookies, which are needed to manage the session, run the basket, remember search filters and ensure security. These cookies do not require consent and do not allow user profiling. The site uses neither advertising cookies nor third-party audience measurement tools.
Cookies may be accepted, refused or deleted at any time in your browser settings. Refusing technical cookies may prevent the order process from working properly.
8. Security
CGM implements appropriate technical and organisational measures to protect data: encrypted connections, access restricted to authorised persons, security updates and backups.
9. Contact
For any question about the processing of your personal data: info@cgmoto.com, or by post to CGM, 33 boulevard du general leclerc - Le Forum Ascot, 06240 Beausoleil, France.
10. Applicable law
This policy is governed by French law. Any dispute relating to the use of the https://www.hellobatteries.co.uk website falls under the jurisdiction of the competent courts, without prejudice to the mandatory provisions of the consumer's country of residence.